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Security Guides 5 min read

How to Restore Your Wallet Safely (BIP-39 Guide)

Migrating to a new phone? Learn how to safely restore your crypto wallet using your 12 or 24-word seed phrase without exposing your private keys.

Secure recovery process illustration with encryption lock

How to Restore Your Wallet Safely

Whether you lost your phone or are just upgrading to a new device, restoring your crypto wallet is a moment of high risk. If you enter your seed phrase into a malicious app or a fake website, your funds will be drained instantly.

Follow this guide to restore your wallet safely using the industry-standard BIP-39 Protocol.

The Golden Rule of Recovery

NEVER enter your seed phrase on a computer keyboard, into a Google Form, or take a screenshot of it. Only enter it directly into the secure environment of a trusted non-custodial wallet app.

Step-by-Step Restoration Guide

1. Download an Official App

Scammers buy ads on Google for “MetaMask Support” or “Keyra Wallet Login” that lead to fake sites.

  • Always verify the developer name (e.g., “Keyra Labs Inc.”).
  • Always download from the official App Store or Google Play Store.

2. Choose “I already have a wallet”

On the welcome screen, select Import Wallet or Restore from Backup.

3. Select “Secret Recovery Phrase”

Most wallets use a 12-word or 24-word phrase. This is the BIP-39 standard that works across almost all modern wallets (Keyra, MetaMask, Ledger, Phantom, Trust Wallet).

For maximum security:

  1. Turn on Airplane Mode.
  2. Enter your seed phrase into Keyra.
  3. Keyra validates the checksum locally on your device.
  4. Once verified, turn internet back on to sync your balances.

Common Issues & Fixes

”Invalid Checksum” Error

This means you likely misspelled a word. The BIP-39 wordlist is specific (e.g., uses “apple” but not “apples”).

  • Check that all words are lowercase.
  • Check for extra spaces.
  • verifying the spelling against the official BIP-39 wordlist.

”My Balance is Zero”

Don’t panic. This usually happens because:

  1. Derivation Path Mismatch: Keyra automatically scans common paths (Legacy, SegWit, Taproot) to find your funds.
  2. Wrong Network: Ensure you aren’t looking for ETH on the Base network.

Why Migrate to Keyra?

If you are restoring your wallet, it’s the perfect time to upgrade your security. Keyra offers:

  • RASP Security: Active protection against malware.
  • Visual Vault: See exactly which derivation path your assets are on.
  • Passkey Backup: Once migrated, set up an iCloud/Google Passkey backup so you never have to type your seed phrase again.

Ready to Secure Your Future?

Join thousands of users who trust Keyra for their multi-chain self-custody.

Download Keyra Now
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Frequently Asked Questions

Can I import a MetaMask wallet into Keyra?
Yes. Since both use the BIP-39 standard, you can simply enter your MetaMask seed phrase into Keyra to access your funds with better security and UI.
Is it safe to type my seed phrase?
Only on a mobile device system keyboard. Keyra's input field is flagged as 'Secure Text Entry', preventing the keyboard from learning or autocorrecting your secret words.
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